Privacy policy

Introduction

Hawq AS ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services, including our website and software solutions.

What Personal Information We Collect

We may collect the following personal information:

• Contact Information: Name, email address, phone number, and other details you provide when contacting us or registering for our services.
• Usage Data: Information about how you use our services, including IP address, browser type, operating system, pages visited, and the time of your visits.
• Payment Information: If you purchase our services, we may collect payment information such as billing address and payment card details.

How We Use Your Personal Information

We use your personal information for the following purposes:

• To Deliver and Manage Our Services: We use your information to fulfill our contractual obligations, including managing user accounts and providing customer support.
• To Improve Our Services: We analyze usage data to understand how our services are used and to improve them.
• For Marketing: With your consent, we may send you news, updates, and offers about our services.
• To Comply with Legal Obligations: We may process your personal information to fulfill our legal obligations.

Sharing Your Personal Information

We may share your personal information with:

Third-Party Service Providers: We may share information with third-party providers who assist us in delivering our services, such as payment processors, data storage providers, and marketing services. These providers are required to protect your data.
- Authorities: We may share your personal information with authorities if we are legally obligated to do so or if it is necessary to protect our rights or property.

Retention of Your Personal Information

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the right to:

• Access Your Personal Information: You can request a copy of the personal information we hold about you.
• Correct Errors: You can request that incorrect or incomplete information be corrected.
• Restrict Processing: You can request that we restrict the processing of your personal information under certain circumstances.
• Delete Information: You can request that we delete your personal information if it is no longer necessary for the purposes for which it was collected.
• Data Portability: You can request to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise your rights, please contact us at contact@gethawq.com

Information Security

We take information security seriously and have implemented appropriate technical and organizational measures to protect your personal information from loss, misuse, and unauthorized access.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will publish the updated version on our website and change the date at the top of the policy. We encourage you to review this policy regularly to stay informed about how we protect your personal information.

Contact Information

If you have any questions about this Privacy Policy or our handling of your personal information, please contact us at:
 
Hawq AS 
Søndre gate 14, 7011 Trondheim
contact@gethawq.com
 
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This Privacy Policy was last updated on 31.10.24.
 
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This Privacy Policy is designed to comply with Norwegian laws, including the General Data Protection Regulation (GDPR). If you have specific questions or need further customization, please contact us directly.